Privacy Policy

PERSONAL INFORMATION PROTECTION OFFICER
In accordance with Section 3.1 of the Act Respecting the Protection of Personal Information in the Private Sector (Chapter P-39.1), here is the name, title, and contact information of the person responsible for the protection of personal information:

IDA Développement
2051 Rue Léonard-de-Vinci, Sainte-Julie, QC J3E 1Z2
medumont@groupechagall.ca
1 800 871-7118

PRIVACY POLICY
IDA Développement is committed to respecting the personal information you entrust to us. The protection of your privacy and the security of your personal data are taken seriously, and IDA Développement is committed to protecting your rights in accordance with the law. Below is a summary of our Privacy Policy (hereafter referred to as the “Policy”).

The following principles apply to the collection and use of your personal information:

Personal information is collected with your explicit consent.
Information is kept strictly confidential.
Personal information is used solely for the purposes for which it was collected.
IDA Développement retains personal information only for as long as necessary to fulfill the intended purposes or to comply with legal requirements.

Retention Period:
IDA Développement reserves the right to close a Client or Prospect file in which no administrative action has been taken for a consecutive period of at least three (3) years. In the event a file is closed, the personal information it contains will be destroyed or anonymized seven (7) years after the file’s closure date.

The information collected may be used if you voluntarily provide it directly on the website through the following means:

Completing the information request form to schedule a meeting with IDA Développement. This form may include: your first and last name, home or other physical address, email address, phone number, and information related to a potentially listed property.
Contacting us through a web contact form, which may request: your first and last name, email address, and phone number.
Completing the client form, which may collect: your first and last name, home or other physical address, email address, phone number, and property details.
Participating in contests or prize draws.
Access to personal information in your file is strictly limited to authorized personnel who require it to perform their duties. Your personal data may also be disclosed to government authorities or other authorized parties as permitted by applicable laws, both in Canada and abroad.

Except for cookies and other tracking tools, IDA Développement does not collect personal information during general browsing of the site. Non-personal data—such as domain and IP address, browser type, and operating system—is automatically collected for statistical purposes to improve the website continuously.

Rest assured, your personal information is never shared with third parties for marketing or solicitation purposes on their behalf.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Sharing information with subcontractors providing support services (e.g., customer service) is permitted. All other use cases exclude the sender's messaging opt-in and consent data; this data will not be shared with any third party.

ACCESS REQUEST PROCEDURE:
Individuals have the right to request and receive information about the personal data IDA Développement holds about them, the purposes for which it is used, and to whom it may have been disclosed. Individuals may also request corrections to any inaccurate or incomplete personal data, or request its deletion.

To access your personal information, please send a written request to the Personal Information Protection Officer at: medumont@groupechagall.ca. The request must include sufficient detail to identify and locate the relevant information. Proof of identity may be required to ensure the security of your personal data.

For any questions, concerns, or complaints regarding your personal data, this Policy, or our privacy practices, please contact:

Personal Information Protection Officer:
Marie Ève Dumont, Groupe Chagall
2051 Rue Léonard-de-Vinci, Sainte-Julie, QC J3E 1Z2
medumont@groupechagall.ca

DEFINITION:
“Personal information” refers to data collected about you or third parties that, alone or combined with other data, can identify an individual. This may include your name, email address, online identifier, or other similar details.