Cookie Policy

This page was last modified on April 30, 2025, and applies to citizens and legal permanent residents of Canada.

1. Introduction

Our website, https://ottera.ca (hereinafter: “the website”), uses cookies and other related technologies (for simplicity, all such technologies are referred to as “cookies”). Cookies may also be placed by third parties we engage. In the document below, we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file sent along with the pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or pixel tag) is a small, invisible piece of text or image on a website used to monitor traffic. To do this, various data about you may be stored using web beacons.

5. Third Parties

We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Some parties, such as Google, should be regarded as independent data controllers. We recommend reading the privacy statements of these companies.

6. Cookies

6.1 Functional or technical cookies

Some cookies ensure that certain parts of the website function properly and that your user preferences are remembered. By placing functional cookies, we make it easier for you to visit our website. For example, you do not need to repeatedly enter the same information, and items remain in your shopping cart until you check out.

6.2 Statistics cookies

We use statistics cookies to optimize the experience for our users. With these cookies, we gain insights into how our website is used.

6.3 Marketing/tracking cookies

Marketing/tracking cookies are cookies or any other form of local storage used to create user profiles for displaying advertising or to track the user across this or multiple websites for similar marketing purposes.

7. Consent

When you visit our website for the first time, you will see a pop-up with an explanation about cookies. As soon as you click “Accept,” you consent to our use of all cookies and extensions as described in the pop-up and in this Cookie Policy. You may disable cookies via your browser, but please note that the website may no longer function properly.

8. Manage your consent settings

Functional – Always active
Statistics – Statistics
Marketing – Marketing

You can also disable cookies in your browser, but please note that our website may no longer function properly.

9. Enabling/disabling and deleting cookies

You can use your internet browser to delete cookies automatically or manually. You can also specify that certain cookies may not be placed. Another option is to change your browser settings so that you receive a message every time a cookie is placed. For more information about these options, please refer to your browser’s Help section. Or you can indicate your preferences on the following page: youradchoices.ca

Please note that if all cookies are disabled, our website may not function properly. If you delete cookies in your browser, they will be placed again after your consent the next time you visit our website.

10. Your Rights Regarding Personal Data

You have the following rights with respect to your personal data:

You can submit a request for access to the data we process about you;
You can object to the processing;
You may request an overview, in a commonly used format, of the data we process about you;
You may request correction or deletion of the data if it is incorrect or no longer relevant. Where appropriate, the amended information will be shared with third parties that have access to the information in question.

You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.

You have the right to file a complaint with our organization about any non-compliance with PIPEDA. If the issue is not resolved, you may contact the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact us using the contact information provided at the bottom of this Cookie Policy. If you have a complaint regarding how we handle your data, we welcome the opportunity to address it.

11. Contact Details

For questions and/or comments regarding our Cookie Policy, please contact us at:

Groupe Chagall Design
2051 Rue Léonard-de-Vinci, Sainte-Julie, QC J3E 1Z2 Canada
Website: https://ottera.ca
Email: medumont@groupechagall.ca
Phone: 1 800 871-7118

This Cookie Policy was synchronized with cookiedatabase.org on June 15, 2024.